Today, Aswan Governor Maj. Gen/ Ashraf Attia, Aswan University president Prof/ Ahmed Ghallab Mohamed, Faculty of medicine dean Prof. Mohamed Zaki El- Dahshouri, undersecretary of ministry of health Dr. Ehab Hanafy, executive manager of Aswan University hospitals Dr. Ashraf Mebed, Director of central administration for health affairs in hospital Dr. Essam Abo El-Majd, executive chairman of Egyptian cure bank Dr. Moez Al-shahdy _witnessed opening the intensive care unit.

Aswan University president Prof. Ahmed Ghallab Mohamed declared that opening the intensive care unit considers a gift from the Egyptian cure bank which contains 10 beds of the intensive care unit and 10 monitors, central monitoring unit, 18 infusion pumps, 5 medicine pumps, 5 drug pump, 5 air mattresses, 10 ventilators that costs 10 million pounds, installation and commissioning of the incinerator to get rid of medical waste in university hospital which costs 7 million pounds, opening the intensive care unit considers a new addition to serve hospital patients which include 75 intensive care unit and by opening this unit, the intensive care units reached to 85 units.

For his part, Dr. Moez Al-shahdy _Executive chairman of Egyptian care bank, the Egyptian care bank is working from 10 years on providing health care system for free for citizens who are not able to afford the cost of treatment from Egyptian society people through our experiences in fields of charitable and health works and our strong and lasting partnerships with entities involved in providing health service as governmental and universities hospitals.

Dr. Mohamed Zaki El-Dahshouri _Faculty of medicine dean_ added that the intensive care unit is essential component in Aswan University hospital which considers” saving patients’ life” unit and considers anew addition inside Aswan University hospital.

Dr. Ashraf Mebed _executive manager of Aswan University hospitals added that Aswan University is working on receiving all patients from Aswan and neighboring governorates, hospital administration seeks to provide medical service to be proper to Aswan People and the unit considers a new breakthrough added to intensive care units in Aswan University hospital.

Prof. Ahmed Ghallab Mohamed_ Aswan University President declared that in frame of communication with citizens and responding to complaints promptly, Aswan University achieved an advanced position among the Egyptian universities. The report of the Unified Governmental Complaints System in Ministers Council also mentioned during a detailed report on complaints registered on the system, during  January 2021 in various educational, medical and community sectors

Prof. Ahmed Ghallab added that through the university’s electronic system and direct communication with the unified government complaints system in Ministers Council, we are working to find solutions and respond to all complaints that come to the university from January 2011 to February 2021 and indicators of performance measurement in terms of total complaints came in 262 individual complaints and 200 group complaints. 62 The total number of complaints was 262, with a completion rate of 100%, and the complaints included 247 citizens, 11 from a government agency, 2 civil societies, and 1 resident.

Among the indicators of complaints completion from January to December 2020, where the total number of complaints reached 83 individual complaints, 66 group complaints, 17 total complaints, 83 complaints, and that according to the report of the unified governmental complaints system in Ministers Council.

Today, Aswan University President Prof. Ahmed Ghallab Mohamed received Arts Sector Committee formed of Dr. Basem Salah Mohammad, Dean of the Faculty of Al-Alsun, Minia University, Dr. Abdel Hamid Ali Ghallab, faculty of Al-Alsun Dean, Kafr El Sheikh University, and Dr. Farid Abdel Zahir Saeed, former Dean of the Faculty of Dar Al Uloom, Aswan University, to study of the equivalence of the bachelor degree by the higher institute for languages and translation.

Prof. Ahmed Ghallab_ Aswan University President added that we are working on the multiplicity and diversity of study fields at Aswan University, which provides great chance for governorate people and the neighboring governorates to enroll in the university’s faculties and institutes in order to facilitate them, especially after Aswan University now has many different faculties.

 Prof. Ahmed Ghallab pointed out that Aswan Governorate has a special nature as it is a tourism governorate and a global tourist destination.