Aswan University achieves an advanced position in responding to citizens’ complaints

 

Prof. Ahmed Ghallab Mohamed_ Aswan University President declared that in frame of communication with citizens and responding to complaints promptly, Aswan University achieved an advanced position among the Egyptian universities. The report of the Unified Governmental Complaints System in Ministers Council also mentioned during a detailed report on complaints registered on the system, during  January 2021 in various educational, medical and community sectors

Prof. Ahmed Ghallab added that through the university’s electronic system and direct communication with the unified government complaints system in Ministers Council, we are working to find solutions and respond to all complaints that come to the university from January 2011 to February 2021 and indicators of performance measurement in terms of total complaints came in 262 individual complaints and 200 group complaints. 62 The total number of complaints was 262, with a completion rate of 100%, and the complaints included 247 citizens, 11 from a government agency, 2 civil societies, and 1 resident.

Among the indicators of complaints completion from January to December 2020, where the total number of complaints reached 83 individual complaints, 66 group complaints, 17 total complaints, 83 complaints, and that according to the report of the unified governmental complaints system in Ministers Council.

Aswan University President receives Arts Sector Committee

 

Today, Aswan University President Prof. Ahmed Ghallab Mohamed received Arts Sector Committee formed of Dr. Basem Salah Mohammad, Dean of the Faculty of Al-Alsun, Minia University, Dr. Abdel Hamid Ali Ghallab, faculty of Al-Alsun Dean, Kafr El Sheikh University, and Dr. Farid Abdel Zahir Saeed, former Dean of the Faculty of Dar Al Uloom, Aswan University, to study of the equivalence of the bachelor degree by the higher institute for languages and translation.

Prof. Ahmed Ghallab_ Aswan University President added that we are working on the multiplicity and diversity of study fields at Aswan University, which provides great chance for governorate people and the neighboring governorates to enroll in the university’s faculties and institutes in order to facilitate them, especially after Aswan University now has many different faculties.

 Prof. Ahmed Ghallab pointed out that Aswan Governorate has a special nature as it is a tourism governorate and a global tourist destination.

Aswan University participates in National project for Reclamation and planting 1 million acres committee

Aswan University participated with Lake Nasser development authority, General Authority for Reconstruction Projects and Agricultural Development, Desert Research Center, soil, water& environment research Institute and a group of professors and heads of Egyptian universities in the National project for Reclamation and planting 1 million acres and residential areas committee and that in frame of achieving Egypt’s vision 2030 for sustainable development.